Privacy Policy
Heritage Cairns Hotel is committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.Information We Collect
We may collect personal information such as:
- Name, email address, phone number
- Residential Address
- Booking and stay details
- Payment information
- Any information you choose to share with us during your stay or enquiries
How We Use Your Information
Your information is used to:
- Process and manage bookings
- Communicate with you before, during, and after your stay
- Improve our services and guest experience
- Send occasional updates or offers (you can opt out at any time)
Storage & Security
We take reasonable steps to ensure your personal information is stored securely and protected from unauthorised access, misuse, or disclosure.
Sharing of Information
We do not sell or trade your personal information.
Your data may only be shared with trusted third parties where necessary to deliver our services (such as payment providers), or when required by law.
Access & Updates
You may request access to your personal information or ask for corrections at any time by contacting us directly.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact our team at reception or via our official contact channels.